Terms of service

Welcome to Urbpac. These Terms of Service govern your access to and use of our online store, website, products, and related services. By visiting our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms of Service.

Please read these Terms carefully before using our website or purchasing products from us.

1. General Conditions

By using the Urbpac website, you agree to comply with these Terms of Service and all applicable laws and regulations.

If you do not agree with these Terms, please do not use our website or purchase products through our store.

Urbpac reserves the right to update, modify, or replace these Terms of Service at any time. Any changes will be posted on this page with a revised Last Updated date.

2. Business Information

Urbpac
1838 NW Flagler Ter
Miami, FL 33125
United States

Phone: +1 472-256-3768
Email: contact@urbpac.shop

3. Eligibility and Website Use

By using our website, you represent that you are legally able to enter into a binding agreement under the laws applicable to you.

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

Use our website for unlawful or fraudulent activities.
Violate applicable federal, state, or local laws.
Attempt to gain unauthorized access to our systems.
Introduce viruses, malware, or other harmful code.
Interfere with the security or operation of our website.
Use automated systems to improperly access or collect information.
Misuse our products or services.

We reserve the right to restrict or terminate access if these Terms have been violated.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.

Product colors and appearance may vary depending on your device or display settings. Minor differences between product images and the actual product may also occur.

All products are subject to availability. We reserve the right to modify product information, discontinue products, or limit quantities at any time.

5. Pricing and Payments

Prices displayed on our website are shown in the applicable currency at checkout unless otherwise stated.

We reserve the right to correct pricing errors, inaccuracies, or omissions.

Payment must be successfully authorized before an order can be processed.

You agree to provide accurate and complete billing and payment information.

6. Orders and Order Acceptance

Placing an order through our website constitutes an offer to purchase the selected products.

Urbpac reserves the right to accept, decline, limit, or cancel an order for legitimate reasons, including product availability, pricing errors, suspected fraud, payment issues, or other circumstances that may prevent us from fulfilling the order.

If we cancel an order after payment has been received, we will notify you and, where applicable, issue a refund for the canceled order or affected portion.

You are responsible for providing accurate shipping, billing, email, and contact information.

7. Shipping and Delivery

Orders are generally processed within 1–2 business days.

Estimated delivery within the United States is generally 3–5 business days after processing, unless otherwise stated on the product or checkout page.

Delivery estimates are not guaranteed and may be affected by carrier delays, severe weather, holidays, incorrect shipping information, or other unforeseen circumstances.

Tracking information will generally be provided after shipment.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Eligible products may generally be returned within 30 days of delivery, subject to the conditions described in that policy.

9. Intellectual Property

Unless otherwise stated, all content available on the Urbpac website, including text, product descriptions, graphics, logos, images, photographs, page layouts, designs, and other materials, is owned by or licensed to Urbpac and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, publish, sell, or otherwise use website content for commercial purposes without prior written permission, except where permitted by law.

10. Third-Party Services and Links

Our website may use or provide access to third-party services, applications, payment processors, shipping providers, or external websites.

Third-party services may operate under their own terms and privacy policies. Urbpac does not control and is not responsible for the content, availability, security, or privacy practices of independent third-party services.

11. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, protect, and process personal information.

12. Prohibited Activities

You may not use our website or services to:

Violate any applicable law or regulation.
Commit fraud or facilitate fraudulent transactions.
Attempt unauthorized access to our systems or accounts.
Upload or transmit malicious software.
Interfere with website security or functionality.
Infringe intellectual property or other rights.
Collect or misuse personal information belonging to other users.
Damage, disable, overload, or impair our website or services.

13. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or completely error-free.

Nothing in these Terms is intended to exclude or limit any warranty, right, or protection that cannot legally be excluded or limited.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Urbpac will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website, products, or services.

This limitation does not apply where liability cannot legally be excluded or limited.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Urbpac and its personnel from claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful use of our website, violation of these Terms, or infringement of another party’s rights.

16. Suspension and Termination

These Terms remain effective while you use our website or services.

We may suspend or terminate access if you violate these Terms, engage in fraudulent or unlawful activity, or otherwise misuse our services.

Termination does not affect rights or obligations that arose before termination.

17. Governing Law

These Terms are governed by the applicable laws of the State of Florida and the United States, without regard to conflict-of-law principles, except where applicable law provides otherwise.

Any dispute will be handled in accordance with applicable federal and state laws and any mandatory consumer protection rights available to you.

18. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

19. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies referenced on our website, constitute the terms governing your use of our website and services.

20. Changes to These Terms

Urbpac may update these Terms of Service from time to time.

Any revised Terms will be published on this page with an updated Last Updated date.

21. Contact Us